"I rated 5 stars because I want this to appear at the top. Sincere comment is as below:
\"DON'T EVER BUY FROM THIS STORE. NEVER! THINK 10 TIMES BEFORE YOU WANT TO BUY FROM THIS STORE.
We made an order on the 13th of May 2021, but we NEVER RECEIVE our product until now.
NO RESPONSE from the seller, even Whatsapp or email.
And when we check for the delivery status, it shows received on 24th of May. But it is not us.
We tried to enquire to the seller, but NO RESPONSE AT ALL.
DON'T BUY FROM THIS STORE."
5 out of 5 star rating. - by Anonymous
on July 7, 2021
"Dear Valued Customer,
Thank you for contacting Market Malaysia|Shop.com. We do apologize that your recent order with one of our Partner Store was not to your satisfaction. One of our customer service experts will reach out and assist you in resolving this matter.
If you need any further assistance, please do contact us at 03-2289 3388 or email to [email protected]
Thanks,
Shop.com Team"
"I received the parcel fast and the owner very responsive. "
5 out of 5 star rating. - by LING FANP
on December 6, 2018
"The seller had contacted us and replaced another set of orders for the previous one. They also gave free gift (a mask, which is so apt for the current situation).
This time, the delivery was quick. The seller placed the order on 2nd August, and we've received it on 6th Aug."
3 out of 5 star rating. - by CHUN SHENGL
on August 5, 2021
"I love ur products , just that when there is enquiry nobody is there to pick up the phone or answer whatsapp text."
3 out of 5 star rating. - by Anonymous
on July 29, 2020
"Dear Valued Customer,
Thank you for contacting Market Malaysia|Shop.com. We apologize that you are not pleased with the service. We will highlight this to the appropriate team for further review.
Should you need any further clarification or assistance, please do contact us at 03-2289 3388 or drop us an email at [email protected].
Thanks
Shop.com Team
"
"High delivery fee but poor delivery service. Order not received then you don't expect to get any help from seller. Poorest customer service I have ever met. Despite not expecting to get back the products ordered, still hoping that seller could be responsible and give customer a reasonable treat. Really upset and due to the unsure of the condition of the product, it's really difficult for us to manage our stock and make any decision. Thus, greatly affected by this kind of irresponsible attitude.
Can understand it's not easy for everyone during the pandemic, all of us. However, everyone still do have own responsibility to bear. Shouldn't we be considerate, communicate well to solve problems instead of escaping? "
1 out of 5 star rating. - by Anonymous
on July 21, 2021
"Dear Valued Customer,
Thank you for contacting Market Malaysia |Shop.com. We do apologize that your recent order was not to your satisfaction. One of our customer service expert will reach out to you for further assistance.
Should you need any further assistance, please contact us at 03-2289 3388 or email to [email protected]
Thanks,
Shop.com Team
"
"DON'T EVER BUY FROM THIS STORE. NEVER! THINK 10 TIMES BEFORE YOU WANT TO BUY FROM THIS STORE.
We made an order on the 13th of May 2021, but we NEVER RECEIVE our product until now.
NO RESPONSE from the seller, even Whatsapp or email.
And when we check for the delivery status, it shows received on 24th of May. But it is not us.
We tried to enquire to the seller, but NO RESPONSE AT ALL.
DON'T BUY FROM THIS STORE.
"
1 out of 5 star rating. - by CHUN SHENGL
on June 21, 2021
"I have place order since 27/5/2021, but I haven't receive parcel. when I try to contact ada shop, they did not response to my email or my whatsapp."
1 out of 5 star rating. - by YIT CHUENW
on June 12, 2021
"Dear Valued Customer,
Thank you for contacting Market Malaysia|Shop.com. We do apologize that your recent experience with Ada Shop was not up to your expectation. Thank you for bringing this to our attention and for helping us improve the quality of our service. One of our customer service experts will reach out and assist you in resolving this matter.
Should you need any further clarification or assistance, please do contact us at 03-2289 3388 or drop us an email at [email protected].
Shop.Com Team"
"Dont order from this partner store, they will not respond to any form of enquiry no matter via whatsapp, email nor facebook messenger"
1 out of 5 star rating. - by YIP YING
on June 8, 2021
"Dear Valued Customer,
Thank you for contacting Market Malaysia|Shop.com. We do apologize that your recent unpleasant experience was not up to your expectation. Thank you for bringing this to our attention and for helping us improve the quality of our service. One of our customer service experts will reach out and assist you in resolving this matter.
If you would like to call us directly, please feel free to contact us at 03-2289 3388 or email us at [email protected]
Thank you!
Shop.Com Team"
Cashback 
